Order & Payments

What form of payments do you accept?

You can make purchases either via PayPal, debit or credit card payments, Apple Pay, Klarna, or Alipay—all fast and secure online payment gateways that accept all major debit and credit cards.

VAT

All of our prices shown on the website include VAT. For non-EU customers, the VAT will be automatically deducted from these prices based on the shipping address at the checkout. Our VAT number is: 167335396. Please note that any duty and taxes that may be levied in the country of destination are the responsibility of the customer. Transactions are processed in Pounds Sterling. Please email us at Contact@saintandjean.com if you need further advice on this.

Klarna

Klarna is a payment method that allows you to buy now and pay later. Once you’ve placed
your order using Klarna, you will have two options. You either choose to pay within 30 days or pay in 3 payments to spread the cost.

You’ll receive an email from them within 2 days with payment instructions, you will also receive your usual Saint & Jéan confirmation email. You’ll then have 30 days to complete the payment online if you choose the 30-day option. If you choose to spread your cost across 3 payments, you have your first instalment paid on the day you order, followed by an instalment at 30 days, and a final instalment at 60 days. *This is only eligible in the UK.

  1. At checkout, select Klarna as your payment option and continue
  2. Enter simple information and know instantly if your purchase has been accepted.
  3. Receive a confirmation email outlining your purchase, due date(s), and other useful information.
  4. Contact Saint & Jéan Contact@saintandjean.com or Klarna customer service at any time with questions about your purchase.

*Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Ts&Cs and late fees apply

Paypal

If you have a PayPal account, you can simply log in to your PayPal account after clicking on the PayPal link. You can also use PayPal even if you do not have a PayPal account.

Can I update or cancel my order once I have placed it?

Unfortunately, it is not possible to cancel or update your order once it has been placed.