We collaborate with esteemed manufacturers to craft meticulously sourced pieces designed for longevity. Our confidence in the product's quality is reflected in the 30 day protection we offer. Please note that this warranty excludes coverage for lost items, typical wear and tear scratches, improper product use or storage, any alterations performed by a non-Saint & Jéan entity.

Kindly be aware that items bought through a third-party vendor (apart from Saintandjean.com) are not covered by our warranty. In such instances, we recommend contacting the vendor from whom the items were acquired for assistance.

We regret to learn that your jewelry is missing. Please note that our 5-Year Warranty does not extend to cover lost or stolen items. We recommend reaching out to your home, contacts, or travel insurance provider to initiate a claim with them.

Should you require proof of purchase details, feel free to contact our Customer Care Team by emailing contact@saintandjean.com.