Material & Care

We aim for your favourite jewellery to endure a lifetime, which is why we provide a complimentary 1-year warranty covering every piece. Following this, we extend a lifetime repair service for a modest fee, ensuring you can continue wearing your jewellery repeatedly. Within the scope of our warranty policy, we pledge to address any
material or workmanship issues that may arise with your jewellery. Simply reach out to us, and we will collaborate to find a suitable solution.

Shipping Method (Mainland UK only)	Cost	Timeframe
1st Class Tracked	£5 or FREE on orders over £150	Next working day -Including Saturday
2nd Class Tracked	£4	2-3 days

Europe & International

RETURNS

You may request a return within 28 days of receiving your order.

To request a return, email contact@saintandjean.com. Include your order number and the item or items you would like to return.

If your return is accepted, we will email you the return instructions and a QR code. Take the QR code to the drop-off location named in our email, where your return label can be printed.

UK returns are free. International returns are not free. The cost depends on your location and will be confirmed before you return your order.

Please do not send anything back before receiving our return instructions. Items returned without first requesting a return may not be accepted.

Shipping & Returns